Download verification & security best practices
When obtaining Ledger Live, the most important step is ensuring you downloaded the authentic installer. Start at the official ledger.com/ledger-live page. After downloading the file, check the SHA256 checksum or PGP signature published on the official page. On macOS and Linux you can run a terminal checksum command like shasum -a 256 /path/to/file and compare the output. For Windows, use PowerShell’s Get-FileHash or a trusted checksum utility. If verification fails, delete the file and re-download from the official source. Never run installers from untrusted mirrors.
Next, confirm the installer’s digital signature when provided. Many official releases include code signing that your OS can verify during installation — look for the publisher name and valid signature prompts. Keep your operating system updated and avoid running installers while connected to untrusted networks or public Wi‑Fi. Once Ledger Live is installed, follow the onboarding wizard to connect your Ledger device. During onboarding, create a PIN and write down your recovery phrase on the supplied sheet. Do not store the phrase digitally or photograph it.
Ledger Live emphasizes local device confirmations: when you send funds or approve actions, the device itself will display the destination and amount. Always confirm on-device before approving. For additional protection, consider using a passphrase to create hidden accounts, but only if you understand the tradeoffs — losing a passphrase means funds cannot be recovered with the seed alone. For teams, integrate Ledger devices into multisig workflows and procedural controls to reduce operational risk and improve accountability.
If you suspect a compromise — unusual prompts, failed checksum verification, or unexpected behavior — stop and consult official Ledger support channels. Do not disclose your recovery phrase to anyone. Ledger staff will never ask for your seed. If necessary, transfer funds to a new wallet after recovery on a secure device and verify backups are intact. Regular recovery drills and multiple, geographically-separated backups will save you from catastrophic loss.